Wedding Keepsake Box with Personalised Venue Engraving
Wedding Keepsake Box with Personalised Venue Engraving
Large Personalised Engraved Wooden Wedding Keepsake Memory Box with Wedding Venue
Preserve your special day with our Wedding Keepsake Box. Personalise it with your names and date, and an illustrated engraving of your wedding venue. This wooden box is the perfect way to cherish your memories for years to come.
Wedding Venue images can be sent directly to resplendent.aurora@outlook.com, quoting your order number/details.
Please make sure to double check any spelling is correct as we copy exactly what you type!
You can upgrade your box to add a message inside the box lid, just use this link: https://www.resplendentaurora.co.uk/products/add-a-plaque-inside-my-box?_pos=1&_sid=eda52e6e0&_ss=r
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Materials
Materials
Memory boxes, dice boxes and log slices are 100% Paulownia wood.
As all our items are made from natural wood sources, they made include knots and visible wood grain.
Smaller items like or gift vouchers and bookmarks are made from 3mm Birch or Balsa ply.
Shipping
Shipping
On average it takes 3-5 working days for your order to be processed.
UK Shipping
Items are sent via Royal Mail 2nd Class as standard which takes approx. 3-4 working days to arrive.
Upgrades are available at checkout:
Royal Mail 1st Class take approx. 1-2 working days
Next Day Guaranteed by 1pm arrives next day.
Processing times apply to all postage upgrades, so please get in touch if you need an item for specific date.
International Shipping
International shipping is via Royal Mail International Standard and shipping times vary greatly depending on destination.
Europe approx. 1-2week
Americas/Australia approx. 1-3weeks
Delivery times are estimates and can’t be guaranteed. Actual delivery time will depend on the delivery method you choose. Please also take into account delivery times may take longer due to national holidays.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Refunds & Returns
Our full policy can be found here:
https://www.resplendentaurora.co.uk/pages/returns-refunds-exchanges
Returns & Refunds
Returns & Refunds
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns within 30 days of purchase. You can return your product for a different product, or a refund to the original payment method.
Please note the following exceptions to our return and refund policy:
- Discounted items are final and cannot be returned or exchange
- Returned items must have no visible signs of wear or use
To initiate a return, please complete the following steps:
- Reply to your order confirmation email to request which products you would like to return
- Print the prepaid return shipping label that you will receive by email
- Send all items back to us using the label provided
Additional Information:
- Refunds will be applied to your account within 7 working days, to your original payment method
- Replacement products will be sent within 7 working days of request
Lost or Damaged Items
We're sorry if you your order arrives either damaged, or doesn't arrive at all, and we're happy to replace your item free of charge or issue you a refund.
Please follow the same process as returns above to contact us and we will arrange either a replacement or refund within 7 working days.
Contact Us
To get in touch with us about any of this issue, you can email us at:
resplendent.aurora@outlook.com
Have a Question?
Have a Question?
If you need anything, don't hesitate to get in touch. We love hearing from you!
