Happy Birthday To You Confetti Birthday Card

Memory boxes, dice boxes and log slices are 100% Paulownia wood.

As all our items are made from natural wood sources, they made include knots and visible wood grain.

Smaller items like or gift vouchers and bookmarks are made from 3mm Birch or Balsa ply.

On average it takes 3-5 working days for your order to be processed.

UK Shipping 

Items are sent via Royal Mail 2nd Class as standard which takes approx. 3-4 working days to arrive. 

Upgrades are available at checkout:

Royal Mail 1st Class take approx. 1-2 working days

Next Day Guaranteed by 1pm arrives next day.

Processing times apply to all postage upgrades, so please get in touch if you need an item for specific date.

International Shipping

International shipping is via Royal Mail International Standard and shipping times vary greatly depending on destination.

Europe approx. 1-2week

Americas/Australia approx. 1-3weeks

Delivery times are estimates and can’t be guaranteed. Actual delivery time will depend on the delivery method you choose. Please also take into account delivery times may take longer due to national holidays.

Customs and import taxes 
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Refunds & Returns

Our full policy can be found here:

https://www.resplendentaurora.co.uk/pages/returns-refunds-exchanges

Please note the following exceptions to our return and refund policy:

• Discounted items are final and cannot be returned or exchange
• Returned items must have no visible signs of wear or use

To initiate a return, please complete the following steps:

1. Reply to your order confirmation email to request which products you would like to return
2. Print the prepaid return shipping label that you will receive by email
3. Send all items back to us using the label provided

Additional Information:

• Refunds will be applied to your account within 7 working days, to your original payment method
• Replacement products will be sent within 7 working days of request

Lost or Damaged Items

We're sorry if you your order arrives either damaged, or doesn't arrive at all, and we're happy to replace your item free of charge or issue you a refund.

Please follow the same process as returns above to contact us and we will arrange either a replacement or refund within 7 working days.

Contact Us

To get in touch with us about any of this issue, you can email us at:

resplendent.aurora@outlook.com

If you need anything, don't hesitate to get in touch. We love hearing from you!

Email. clare@resplendentaurora.co.uk